Discontinued App

AlphaMedia Smartcare

AlphaMedia SmartCare extends key customer services to the smartphone through a unified and extensible mobile software platform and application suite. ...

Discontinued App

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Description

AlphaMedia SmartCare extends key customer services to the smartphone through a unified and extensible mobile software platform and application suite. It enables users to perform IVR self-service functions as well as advanced troubleshooting traditionally handled by agents right from the device. With multi-model search and navigation, users have the convenience of finding features and services with touch-screen menu navigation or through natural language text and voice search. Features available in AlphaMedia SmartCare include: * View and Pay bill (sample data) * View features and subscriptions (sample data) * Manage scheduled appointments (sample data) * How-tos and FAQs * Automated troubleshooting wizards * GPS enabled store locator (sample data) * Submit Customer feedback * Push Notifications * Connect-to-Agent dialing to customer support numbers

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Technical specifications

Version: 1.2.31536

Size: 1.26 MB

System:

Price: 0,00 €

Day of release: 0000-00-0

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