Discontinued App

Call Queue Mgr

Call Queue Mgr for Broadsoft's Call Center is an application for call center supervisors to receive real-time performance metrics on their iPhones. This ...

Discontinued App

Description

Call Queue Mgr for Broadsoft's Call Center is an application for call center supervisors to receive real-time performance metrics on their iPhones. This application allows supervisors to view color-coded indicators of agent statistics and Call Center Queue (CCQ) metrics. Supervisors can also dynamically respond to changing situations in a CCQ from anywhere by changing the status of their agents via their mobile device.

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Technical specifications

Version: 1.5

Size: 2.13 MB

System:

Price: 0,00 €

Day of release: 0000-00-0

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