For support staff on the move, NetHelpDesk's iPhone app allows the user of your organisation to take their help desk on the move for viewing and updating. ...
For support staff on the move, NetHelpDesk's iPhone app allows the user of your organisation to take their help desk on the move for viewing and updating. Sending back GPS coordinates to NetHelpDesk, you can plot their location via NetHelpDesk's Map integration, where tickets are located, and distribute work accordingly. View Customer, Site, User and ticket information, get signatures for work completed, e-mail or call the user straight from the app, view Asset data, update notes offline, view on map integration, and much more. NetHelpDesk is one of the world's leading Help Desk Software solutions, for MSPs, Education and Internal Departments, with Windows, Web and Mobile interfaces for E-mail, Customer Web Portal and Telephone Ticket Management. Pink VERIFY ITIL compliant, Billing, QuickBooks/Sage integration, Calendar, Assets, Quotations, Customer Orders, Purchase Orders, Suppliers, CRM, Timesheets, Service Status Monitoring, extensive Reports/Dashboards and much more, are all features included as standard. We have one product, with one set of prices. This app accompanies the main product.
Size: 2.17 MB
Price: $ 0.00
Day of release: 0000-00-0