Discontinued App

OTRS

The OTRS iPhone App provides anytime and anywhere access to all your tickets within OTRS Help Desk (iphone Handle needs to be installed) and will allow ...

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Description

The OTRS iPhone App provides anytime and anywhere access to all your tickets within OTRS Help Desk (iphone Handle needs to be installed) and will allow you to: - check the queues you are assigned to - check escalated tickets - check tickets that are locked to you - check tickets on your watchlist - create new phone tickets - create articles or add notes to existing tickets - answer on tickets via email - close tickets with an additional notecheck You will need the iPhoneHandle installed on your OTRS installation. iPhoneHandle 1.3.1 is recommended for OTRS 3.3.x. iPhoneHandle 1.2.1 is recommended for OTRS 3.2.x. iPhoneHandle 1.1.1 is recommended for OTRS 3.1.x. iPhoneHandle 1.0.3 is recommended for OTRS 3.0.x. iPhoneHandle 0.9.7 is recommended for OTRS 2.4.x.

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Technical specifications

Version: 1.1.1

Size: 1.37 MB

System:

Price: 0,00 €

Developed by OTRS Inc.

Day of release: 2010-08-9

Recommended age: 4+

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