Discontinued App

OTRS Mobile Edition by it-novum

The app give you the possibility to manage your Ticket system in a convenient way from your iPhone, iPad and iPod wherever you want. There is a large ...

Discontinued App

Description

The app give you the possibility to manage your Ticket system in a convenient way from your iPhone, iPad and iPod wherever you want. There is a large variety of functions which makes the handling of your OTRS system comfortable from your mobile device. It is easy to set up and offers a user-friendly UI Functions: o Show existing open and new Tickets and also filter between Locked, Watched, My queues and All o Show Tickets by Queue o Read Articles for every Ticket o Ticket creation o Answer to existing Tickets Depending on the installed plugins on your OTRS Server you also can: o Create Ticket Tasks and recording of time worked o Journey recording for every Ticket NOTE! This App requires an OTRS Server and also a mobile API. The API is not part of an standard OTRS Package. You can get it from the it-novum GmbH. There is no additional charge for using the app without the API.

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Technical specifications

Version: 1.1

Size: 2.77 MB

System:

Price: 0,00 €

Day of release: 0000-00-0

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