Level 3 Certificate in Customer Service. City & Guilds, the UK`s leading vocational education organisation has developed SmartCards â€“ to ...
Level 3 Certificate in Customer Service. City & Guilds, the UKâ€™s leading vocational education organisation has developed SmartCards - to help support City & Guilds qualifications in Customer Service. SmartCards is a fun and engaging tool for City & Guilds Customer Service learners, enabling you to supplement classroom learning with your smartphone. Featuring over 80 revision cards, the flashcard style app allows you to: - enhance and test your knowledge unit by unit - mark cards you know as â€˜Learntâ€™, so you can keep your learning organised. - identify knowledge gaps using the â€˜Flag for review' feature. For the following units: - Unit 301 - Principles of Customer Service Delivery - Unit 302 - Developing and Improving the Customer Service Process The application has been designed to support learners studying the Level 3 Certificate in Customer Service and features adapted content from the acclaimed SmartScreen.co.uk website.
Size: 8.33 MB
Price: 0,00 €
Day of release: 0000-00-0