Zoho Support is a web-based customer support application that lets you deliver more happiness to your customers everyday. It can be customized to your ...
Zoho Support is a web-based customer support application that lets you deliver more happiness to your customers everyday. It can be customized to your needs. It's convenient to use. And, it doesn't cost you a fortune. Zoho Support comes from Zoho, a suite of web-based business software built for small and medium businesses. With Zoho Support for iPhone and iPad, you have access to the following features. - See a beautiful feed of all your ticket activity. - Swipe left to perform frequent ticket actions like edit, close, move and assign. - Use @mentions to tag other team members and collaborate via statuses. - Create, view, edit and delete tickets from any department. - Search support tickets across departments. - Add & update comments and ticket fields. - Receive push notifications on ticket updates, comments and @mentions. - Re-assign tickets to other team members and pick up unassigned tickets. - Move tickets to other departments. - Receive and view attachments on tickets. - Save responses as drafts, access them later and send them to customers. - Use any existing reply template or canned response while replying to tickets. If you need any help with this app, feel free to shoot an email to firstname.lastname@example.org.
Size: 20.48 MB
Price: $ 0.00
Day of release: 0000-00-0